Refund Policy

Last updated: June 1, 2026

1. Trying IntentHunt Before You Pay

The Starter plan is free, permanent, and needs no payment details — you can run a scan and read real leads for your own product before spending anything. Paid plans (Pro, Agency) are charged from the point you subscribe; there is no separate trial period on them.

2. Money-Back Guarantee (First 14 Days)

If you're not satisfied with IntentHunt within 14 days of your first paid charge, we'll refund the full amount you paid for that billing period — no questions asked.

To request a refund, email support@intenthunt.io from the account address you used to sign up, and mention “Refund request” in the subject line.

3. After the First 14 Days

All fees paid after the 14-day money-back window are non-refundable. If you cancel an active subscription:
  • You keep full access until the end of your current billing period
  • You will not be charged for the next period
  • No partial refunds are issued for unused time within the current period

4. Annual Plans

If you're on an annual plan and request a refund within the first 14 days of payment, we'll refund the full amount. After 14 days, annual plans are non-refundable.

You can still cancel an annual plan anytime to prevent renewal — you'll retain access until the end of the prepaid year.

5. Exceptions

We may issue refunds outside the standard policy at our discretion, for example:
  • Duplicate or accidental charges
  • Service outages that materially affected your usage
  • Billing errors on our end
If you believe one of these applies to you, email support@intenthunt.io.

6. How Refunds Are Issued

Approved refunds are returned to your original payment method (card or bank transfer) and typically appear within 5–10 business days, depending on your bank or card issuer.

We don't issue refunds as account credit unless you specifically request that.

7. Cancellation vs. Refund

These are two different things:
  • Cancellation stops future renewals. Do this anytime from your account settings.
  • Refund returns money already charged. Only applies within the 14-day window or under the exceptions above.

8. Contact

Questions about a refund or this policy? Email support@intenthunt.io and we'll get back to you within 1–2 business days.